Sally left the meeting, and within a few minutes, was on the phone with Taylor. “I can’t believe what just happened! No one said a word...

How do you handle your stress right in the middle of a meeting? You know those times when: A co-worker snaps at you harshly in front of...

Leadership is all about relationships. Most leaders focus on learning tools, tactics, and strategies in how to lead, speak to, and manage...

Exponentially Increase Your ROI on Development Today’s corporate and non-profit leaders must set strategy, sustain their performance,...

Business carries a tacit, maybe even explicit, rule that emotions and emotional expression are not okay. People who “get emotional” are...

You React We’ve all done it. You know, those times in the heat of the moment when you react badly? Maybe you make a snide comment, or...

I, Susan, am a golfer. In Montana, that means I get to golf from April (if the snow is gone) to late September. However, I was so busy...

​ Many people are somewhat surprised to learn that I, CrisMarie, competed at the Olympics. I’m not an especially “outdoorsy” person and I...

In our first book, The Beauty of Conflict: Harnessing the Competitive Advantage of Your Team, we dive deep into workplace conflict. We...

A new client emailed us to describe a common, relatable situation. “I manage a team of smart, wonderful people,” she explained, quickly...

For your team or business, do you ever say: “I feel like our team is always dealing with tactical issues or fire-fighting.” “Our weekly...

​​​​​​​We believe listening is a very unrated asset and is critical to dealing with differences, getting beyond our own bias and getting...

Often when we introduce our belief that conflict is a critical ingredient to team success and innovation, the first comment we get is,...

Teamwork isn’t rocket science and that is what makes it so challenging! Teamwork is not based on your smarts, but your ability to...

Often when we are starting with a team, one of the concerns is that people just aren’t speaking up and having the rich debate and...

After I got my MBA in 1996 and started working as a business consultant for Arthur Andersen, I adopted the prevailing wisdom that I...

We have been developing and delivering leadership development programs for the last fifteen years. More recently, we’ve worked several...

If you’ve been following my posts, Susan, you know I have been incredibly engaged in my Equus Coaching work. People often ask me - why...

Recently, I was In Scottsdale, AZ, for eight days of Master Facilitator Equus Training with the Koelle Equus Institute. Many of you...

Have you ever been through a leadership change and found yourself thinking: I can’t work here. This new guy is taking us in the wrong...