I think all leaders need to spend some time with a horse. Forget 360 feedback, go spend sometime with a herd of horses and get some real...

I was coaching my client, Mary, a senior manager at a technology company. She was struggling on a work project in which she was...

CrisMarie and I have worked with 100’s of leaders and teams. During a team offsite, the most common team norm tossed out is: “to be...

Susan here. I have this face that apparently is incredibly transparent, or, at least, easy to read as angry, tight or intimidating. I...

See if the following comments sound familiar: 1. “I’m good with conflict. I have no problems firing a poor performer." 2. “He’s way too...

What if you leaned into the pressure of conflict? I know it sounds crazy. So let me explain. Horses and Emotional Intelligence I am in my...

Thanks! Thanks to all that replied to last week’s question: What’s your biggest challenge when you are in conflict with someone? Some of...

“The biggest challenge facing our organizations is helping people bring up difficult topics. It’s a serious issue and it’s a leader’s job...

Look I’ll say it. I made a mistake. I should have picked up the phone and told you we had a serious problem, but I didn’t. Even as the...

Size Matters When it comes to teams, size matters. We’ve worked with all sizes of teams over the past twelve years that we have had our...